Lauri Miro

    Lauri Miro, MBA, RN, PCMH CCE, is vice president of consulting services for The Halley Consulting Group and has more than 20 years of healthcare management, consulting, and clinical experience. Read more at
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    Recent Posts

    Consumerism and the Medical Practice: 9 Essentials for Keeping Pace

    Posted by Lauri Miro on Mar 6, 2018 2:20:12 PM

    It’s no secret that the healthcare industry is changing. Medical groups no longer have the luxury of moving at their own pace and expecting patients to stay loyal.

    Consumers want a timely, effective response to their healthcare needs. Immediate access to urgent care and primary care—once considered a gold standard—is now an expectation. Care delivery alternatives are on the rise, putting pressure on traditional practices to enhance service or risk losing patients.

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    Topics: Physician Practice Management, Medical Group Consulting

    Physician Integration Strategies for Value-Based Care

    Posted by Lauri Miro on Dec 7, 2017 11:55:34 AM

    With the evolution from volume-based to value-based care, healthcare organizations have been viewing the service experience through a new lens—one that puts the patient at the center of the universe and calls for a more coordinated, integrated approach to care. As a result, many hospitals and health systems are taking a closer look at physician integration strategies that can help them grow market share while providing high-quality services at lower cost across the healthcare continuum.

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    Topics: Operational Governance, Engaging Employed Physicians

    High Performing Provider Networks: Do Your Hospital-Owned Medical Practices Measure Up?

    Posted by Lauri Miro on Mar 15, 2016 3:50:01 PM

    Implementing an effective operational governance model is a galvanizing first step on the pathway to developing a high performing physician network. Once this model is in place and physicians are taking an active role in the governance process, it is time to take a closer look at your medical practice network’s level of operational performance.

    Below we’ll examine four key questions that can help your physician and executive leaders gain valuable insight into how your physician network measures up to a high performance standard in today’s demanding healthcare environment.

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    Topics: Operational Governance, Engaging Employed Physicians, Network Evaluation

    Why Pursue PCMH Recognition? Three Benefits to Consider

    Posted by Lauri Miro on Jan 27, 2016 11:18:11 AM

    The following post was written by Lauri M. Miro, MBA, RN, PCMH CCE and Dale L. Gentz, MBA, PCMH CCE of the Halley Consulting Group.

    With population risk shifting to healthcare providers, interest in patient-centered care is increasing. Healthcare systems that have not yet done so should examine the benefits of having their owned and affiliated primary care practices become formally recognized as patient-centered medical homes (PCMHs). For some organizations, achieving this recognition involves a significant commitment to change, both with regard to workflows and to the organizational culture at large—but in most cases, the long-term benefits far outweigh the initial work required.

    If you’ve considered pursuing formal PCMH recognition for your hospital-owned and affiliated PCP practices—and even if you haven’t—here are three reasons you should take action and work toward achieving this status.


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    Halley Consulting Group has a proven track record of building high performing medical practices. We can show you how to continue to benefit from the downstream revenue provided by your owned physician network, while at the same time, diminishing the losses. If this type of measurable performance improvement would be of interest to you, please contact us! We would be delighted to visit with you. 

    Check our blog regularly for industry insights on many topics, such as:

    • Enhancing physician-hospital relationships
    • Improving performance through operational governance
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    • Evaluating revenue cycle
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    • Facing changes in the healthcare industry

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