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    Improving Front Desk Operations

    Posted by Charlene Mooney on Aug 26, 2015 10:00:00 AM

    Thinking of hiring more staff for your busy office? Before you do, take a good look at your front desk operations. There may be significant opportunities to improve workflow without increasing staff. 

    When examining office workflow, it helps to ask who, what, and how—or, more specifically:

    • Who is performing the job?
    • What does the job require?
    • How is the job being performed?

    Here are some ideas that I’ve found helpful in working with clients to improve front desk operations:

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    Topics: Front Desk Operations, Physician Practice Management

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    Halley Consulting Group has a proven track record of building high performing medical practices. We can show you how to continue to benefit from the downstream revenue provided by your owned physician network, while at the same time, diminishing the losses. If this type of measurable performance improvement would be of interest to you, please contact us! We would be delighted to visit with you. 

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