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    Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Posted by Katrina Slavey and Dale Gentz on Apr 16, 2019 12:17:12 PM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Over the past several weeks we posted five blogs on the topic of Project Sponsorship.

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    Topics: Physician Practice Management, Medical Group Consulting

    Sponsoring Successful Change: What Does Success Look Like?

    Posted by Dale Gentz and Katrina Slavey on Apr 10, 2019 3:37:32 PM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

     

    In this blog series, we have been talking about the important role sponsorship plays in the implementation of change. This segment focuses on the outcomes of successful change management sponsorship.

    First, and foremost, success is defined by whether the goals of the project were achieved.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    In Pursuit of Perfection

    Posted by Marc D. Halley, MBA on Apr 2, 2019 2:04:38 PM

    As a young business management student, I was intrigued by the research of Frank and Lillian Gilbreth, two early industrial engineers. I enjoyed reading about their efforts to help employees accomplish work faster and easier, which benefited the employers and the employees. They broke processes into their smallest component parts (which they named “therbligs” – Gilbreth spelled backward) and analyzed the need, role, timing and position of each therblig in the process. They experimented with each process, diligently measuring the outcomes, in pursuit of the “one best way” to accomplish each task and the process as a whole. The concept of improving methods to find “the one best way” to accomplish a process seemed to fit my personality and my view of the world. The search for and application of correct principles, processes and practices, as demonstrated by measurable outcomes, seemed like a rewarding pursuit – benefiting organizations, their employees, and those they serve. Such has proven to be the case.

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    Topics: Physician Practice Management, Medical Group Consulting

    Sponsoring Successful Change: What are the Keys to Effective Sponsorship?

    Posted by Katrina Slavey and Dale Gentz on Mar 26, 2019 10:18:06 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    In our recent posts, we’ve been discussing the importance of sponsorship for organizational change. A committed sponsor can mean the success of any project; lack of sponsorship is sure to bring failure. This discussion will focus on what it takes to achieve effective sponsorship.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: Sponsorship—Does it Matter?

    Posted by Dale Gentz and Katrina Slavey on Mar 19, 2019 10:16:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    In a word, yes. An organization may develop a clear vision for the future, engaging the team in the plan for change, only to see the work fizzle out because of a lack of true sponsorship. Let’s look at a couple of examples.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Hire to Your Strategy

    Posted by Marc D. Halley, MBA on Mar 12, 2019 1:53:19 PM

    hire-strategy

    Employee turnover is costly – especially when that employee is your senior medical practice group executive. There are the direct costs of recruiting someone new. There are also the fairly well-documented indirect costs including lost organizational history and experience, lost relationships, lost investment in training, and the lost productivity that accompanies organizational change. Even more significant is the strategic disruption that will occur if a new executive comes into the organization with his or her own strategy, based on past successes in other settings. So often, we have witnessed a change in strategic direction in a medical practice group with a perfectly sound strategy simply because “there’s a new sheriff in town.” There are times when infusing a medical practice with “new blood” and a fresh perspective can be valuable. Nevertheless, change for the sake of change can damage physician trust and engagement, dampen productivity, increase costs, and lead to further turnover.        

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    Topics: Operational Governance, Interim Management, Physician Practice Management, Medical Group Consulting

    Sponsoring Successful Change: What is Sponsorship?

    Posted by Katrina Slavey and Dale Gentz on Mar 6, 2019 11:22:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Last time in “Sponsoring Successful Change,” we discussed the value of a sponsor in the implementation of any substantial organizational change. What is sponsorship? In his terrific book, Managing at the Speed of Change, Daryl R. Conner says, “A sponsor is the individual or group who has the power to sanction or legitimize change. They are responsible for creating an environment that enables these changes to be made on time and within budget.”

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: Your Role as Change Agent

    Posted by Dale Gentz and Katrina Slavey on Feb 26, 2019 10:07:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Do your job responsibilities include leading people and fostering change? Then you know that change and the need for it are constants in your life. What worked yesterday probably won’t tomorrow. Some new idea has disrupted the way things used to be and you need to keep up or, more importantly, get ahead. Bellwether companies like JC Penney and Sears have been struggling for years to figure out how to continue being relevant after years of success. It appears every day as if they haven’t yet figured it out and their futures are increasingly in doubt. Iconic industrial giants like General Electric are facing this struggle now for perhaps the first time. Change is coming at us more and more rapidly. Even though you may have effectively implemented some innovation six months ago, that was so yesterday.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Before EHR Technology: The Story of My Preemie and Her Medical Team

    Posted by Luanne Yeley on Dec 13, 2018 2:16:38 PM

    I wasn’t able to hold my daughter until she was seven weeks old. At her birth, four months premature, Ramey’s skin was so thin, and her nerve tissue so disconnected, that even the gentlest touch from me would stress her to the point of coding.

    I couldn’t hold my little girl, and so I watched.

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    Topics: Patient-Centered Care

    Winning the Medical Practice Game on the Revenue Side: 8 Initiatives for Integrated Delivery Networks

    Posted by Marc Halley and Stephanie Boim on Aug 1, 2018 10:14:00 AM

    One of the most prevailing misconceptions in the business of medical practices within an integrated delivery network is that downstream revenue to the hospital from physician referrals justifies the heavy practice losses.

    While this certainly seems like a credible assumption, it simply is not true—and such a belief could have a potentially devastating effect on your healthcare organization’s ability to compete in an ever-changing market.

    Here’s the reality: Medical practice losses drain precious capital from the hospital or health system—dollars that could be spent on updating technology, acquiring specialty services, improving the quality of care, or employing other strategic initiatives.

    So how do you come out ahead when you are in what seems to be a losing game? We have found that a group-wide revenue improvement strategy can work wonders in helping a healthcare organization win the medical practice game.

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    Topics: Revenue Cycle, Medical Group Consulting

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    Halley Consulting Group has a proven track record of building high performing medical practices. We can show you how to continue to benefit from the downstream revenue provided by your owned physician network, while at the same time, diminishing the losses. If this type of measurable performance improvement would be of interest to you, please contact us! We would be delighted to visit with you. 

    Check our blog regularly for industry insights on many topics, such as:

    • Enhancing physician-hospital relationships
    • Improving performance through operational governance
    • Managing medical groups
    • Evaluating revenue cycle
    • Planning physician compensation
    • Facing changes in the healthcare industry

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