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    Sponsoring Successful Change: What Does Success Look Like?

    Posted by Dale Gentz and Katrina Slavey on Apr 10, 2019 3:37:32 PM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

     

    In this blog series, we have been talking about the important role sponsorship plays in the implementation of change. This segment focuses on the outcomes of successful change management sponsorship.

    First, and foremost, success is defined by whether the goals of the project were achieved.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: What are the Keys to Effective Sponsorship?

    Posted by Katrina Slavey and Dale Gentz on Mar 26, 2019 10:18:06 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    In our recent posts, we’ve been discussing the importance of sponsorship for organizational change. A committed sponsor can mean the success of any project; lack of sponsorship is sure to bring failure. This discussion will focus on what it takes to achieve effective sponsorship.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: Sponsorship—Does it Matter?

    Posted by Dale Gentz and Katrina Slavey on Mar 19, 2019 10:16:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    In a word, yes. An organization may develop a clear vision for the future, engaging the team in the plan for change, only to see the work fizzle out because of a lack of true sponsorship. Let’s look at a couple of examples.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: What is Sponsorship?

    Posted by Katrina Slavey and Dale Gentz on Mar 6, 2019 11:22:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Last time in “Sponsoring Successful Change,” we discussed the value of a sponsor in the implementation of any substantial organizational change. What is sponsorship? In his terrific book, Managing at the Speed of Change, Daryl R. Conner says, “A sponsor is the individual or group who has the power to sanction or legitimize change. They are responsible for creating an environment that enables these changes to be made on time and within budget.”

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Sponsoring Successful Change: Your Role as Change Agent

    Posted by Dale Gentz and Katrina Slavey on Feb 26, 2019 10:07:00 AM
    Part of the Sponsoring Successful Change series:
    1. Sponsoring Successful Change: Your Role as Change Agent
    2. Sponsoring Successful Change: What is Sponsorship?
    3. Sponsoring Successful Change: Sponsorship—Does it Matter?
    4. Sponsoring Successful Change: What are the Keys to Effective Sponsorship?
    5. Sponsoring Successful Change: What Does Success Look Like?
    6. Sponsoring Successful Change: What Kind of Sponsor Would You Be?

    Do your job responsibilities include leading people and fostering change? Then you know that change and the need for it are constants in your life. What worked yesterday probably won’t tomorrow. Some new idea has disrupted the way things used to be and you need to keep up or, more importantly, get ahead. Bellwether companies like JC Penney and Sears have been struggling for years to figure out how to continue being relevant after years of success. It appears every day as if they haven’t yet figured it out and their futures are increasingly in doubt. Iconic industrial giants like General Electric are facing this struggle now for perhaps the first time. Change is coming at us more and more rapidly. Even though you may have effectively implemented some innovation six months ago, that was so yesterday.

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    Topics: Physician Practice Management, Engaging Employed Physicians, Medical Group Consulting

    Pursuing Medical Practice Success: The Big Picture

    Posted by Katrina Slavey and Dale Gentz on Apr 24, 2018 11:16:00 AM
    Part of the Pursuing Medical Practice Success series:
    1. An Hour a Month Could Save You Many Sleepless Nights
    2. The Practice Manager as Change Agent
    3. The Heartbeat of Your Practice
    4. The Building Blocks for High Performance
    5. The Big Picture

    The first four parts of our Pursuing Medical Practice Success series have focused on practice operations. Do the lessons learned so far also apply to a medical group or network and not just to an individual practice? Yes, they do. Here’s how:

    Like individual medical practices, high performing medical groups and provider networks engage their providers in the operational governance of their group. We use the expression “physician led, professionally managed” to reflect the important role providers must play in achieving organizational success.

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    Topics: Operational Governance, Engaging Employed Physicians

    Pursuing Medical Practice Success: An Hour a Month Could Save You Many Sleepless Nights

    Posted by Dale Gentz and Katrina Slavey on Feb 1, 2018 9:56:00 AM
    Part of the Pursuing Medical Practice Success series:
    1. An Hour a Month Could Save You Many Sleepless Nights
    2. The Practice Manager as Change Agent
    3. The Heartbeat of Your Practice
    4. The Building Blocks for High Performance
    5. The Big Picture

    Staying current in today’s rapidly changing medical environment is a challenge. The ever-present need to understand and implement new regulations, maintain patient satisfaction, and achieve fiscal responsibility can lead to many sleepless nights.

    So, what do you do?

    The answer is simple: Create a culture of accountability where all the stakeholders are partners in the solution.

    Medical practices that perform better than their peers don’t do so by accident. Their providers, management, and staff optimize medical practice operations because they are purpose-driven and focused on success.

    This is the first post in a multi-part blog series on how you, too, can move your practice from average to superior.

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    Topics: Operational Governance, Physician Practice Management, Engaging Employed Physicians, Hospital Leadership, Medical Group Consulting

    Physician Integration Strategies for Value-Based Care

    Posted by Lauri Miro on Dec 7, 2017 11:55:34 AM

    With the evolution from volume-based to value-based care, healthcare organizations have been viewing the service experience through a new lens—one that puts the patient at the center of the universe and calls for a more coordinated, integrated approach to care. As a result, many hospitals and health systems are taking a closer look at physician integration strategies that can help them grow market share while providing high-quality services at lower cost across the healthcare continuum.

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    Topics: Operational Governance, Engaging Employed Physicians

    4 Ways to Tear Down Interdepartmental Silos in Your Hospital

    Posted by Heather Susnik on Oct 25, 2016 3:17:03 PM

    Working in a healthcare system can often feel like entering a time vortex. Tasks you think should take a day to complete realistically take a week. Projects on a 90-day timeline conclude after a year. Though technology has increased the pace of life, making actual progress seems to take longer.

    In the 16 years I’ve worked in healthcare, I’ve found that many delays are due to departmental silos. Each department does what is necessary to make budget, protect staff from layoffs, and mitigate patient and physician complaints so they can fly under the radar as long as possible. This seems to be especially true in the modern age of healthcare mergers and acquisitions. Though multi-department leadership meetings exist, they often do little to build trust among team members.

    To accomplish team objectives and decrease project timelines at one healthcare system, I found the best approach was to break down these silos myself. Below are four common-sense ways to cross departmental divides and improve communication in your healthcare system.

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    Topics: Engaging Employed Physicians, Hospital Leadership

    5 Steps to Building a Meaningful Executive Rounding Program

    Posted by Heather Susnik on May 6, 2016 2:27:46 PM

    As hospital CEOs take on more of a market manager role, it is crucial for them to build and sustain relationships with employed and private practice physicians in the community. We all know that referrals follow relationships—and that all relationships atrophy over time—so hospital executives need a coordinated way to proactively visit with physicians on an ongoing basis.

    One way you can assist your CEO to stay focused on physician relationships is by creating an executive rounding program, where hospital or healthcare system executives meet with targeted physicians on regularly scheduled visits.

    The following steps will help you on your way to building an executive rounding program that is both meaningful and effective.

     

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    Topics: Physician Practice Management, Primary Care Retail Strategy, Primary Care Market Share, Engaging Employed Physicians

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    Industry Insights from Leaders at Halley Consulting Group

    Halley Consulting Group has a proven track record of building high performing medical practices. We can show you how to continue to benefit from the downstream revenue provided by your owned physician network, while at the same time, diminishing the losses. If this type of measurable performance improvement would be of interest to you, please contact us! We would be delighted to visit with you. 

    Check our blog regularly for industry insights on many topics, such as:

    • Enhancing physician-hospital relationships
    • Improving performance through operational governance
    • Managing medical groups
    • Evaluating revenue cycle
    • Planning physician compensation
    • Facing changes in the healthcare industry

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